The Hidden Risks of Third-Party AI Tools vs. the High Cost of Home-Grown Solutions
In the rapidly evolving digital landscape, service providers are increasingly looking to enrich their online platforms with generative AI technologies. These AI models can transform user interactions, streamline service delivery, and enhance customer engagement. The options for integrating these capabilities generally fall into two categories: utilizing third-party services like ChatGPT, or developing and hosting a custom AI model trained on proprietary data. Each approach has its unique set of implications, especially concerning user privacy, cost, and control.
Continue reading “Outsourcing AI — A Privacy Disaster?”